Returns & Exchanges
At Quia Korean Beauty, we want you to glow with confidence; if you are not entirely satisfied with your purchase, we offer a 30-day window for returns on unopened and unused products. Please note that for hygiene reasons, we cannot accept returns on skincare or makeup products that have been unsealed or used.
Initiate Your Request
Email our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all protective seals and tags are intact to qualify for a full refund.
Ship the Items
Affix the provided shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing